Better decisions about change

Change is arriving faster than judgement.

The Story Lens helps people and organisations understand what change actually means, judge what matters, and decide what to do next with confidence.

Seven stages - one repeating pathway

The problem

We are getting faster at responding to change. Not better at judging it.

New technologies arrive. Platforms change. Customer behaviour shifts. New ways of working become possible.

The pressure is usually to respond quickly: adopt the tool, change the strategy, learn the platform, rewrite the rules.

What happens far less often is stopping to ask what has actually changed, what it means for you, and which of the old rules still make sense now that the world they were built for has changed.

We are often deciding how to respond before we have decided what the change actually means.

What poor judgement creates

01

Reaction replaces reading

The response begins before anyone has established what actually changed.

02

Everything looks urgent

With no way to separate signal from noise, every development starts to look equally significant.

03

Different readings pull you apart

Different people act on different interpretations of the same change, without realising they are responding to different versions of it.

04

The decision cannot be defended

When the reasoning is never made visible, it cannot be explained, tested or revisited as things change.

The Story Lens Method

A lens for change, built from the structure of story.

Significant change often follows a familiar story structure: there is an established world, something new enters it, and people have to work out what that arrival means.

The Story Lens uses that structure as an analytical instrument. Not to tell a better story, but to see change clearly enough to decide well.

Settled World

The rules, habits and dependencies that currently feel normal.

The Stranger

The new force that enters and challenges the Settled World.

The Observer

That's you. The person interpreting what has changed, what it means and how to respond.

These positions are not fixed. As change takes hold, what once felt strange can become part of the Settled World, ready for the next Stranger to arrive.

Story is the mechanism.

Judgement is the outcome.

The Story Lens

The Pathway

Seven stages. Then the world changes again.

The point isn't to predict every change. It's to have a way to judge whatever comes next.

Select a stage to read what it looks like from the inside, and the question it forces you to answer.

01

Settled World

The rules, habits and dependencies that currently feel normal.

The question it forcesWhat are we still treating as permanent that has already stopped being reliable?

Ways to Work

Bring The Story Lens into the room.

From introducing the thinking to building the capability to use it repeatedly, choose the level that fits the change you're facing.

Introduce the thinking

Keynotes

Introduce The Story Lens to a room through a provocative and engaging examination of how we judge change, using examples from technology, business and culture.

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Apply it to a real change

Story Lens Sessions

Two hours. One real change. One Story Lens.

Bring a change you're actually facing. Work through it using the seven stages, make the different readings visible, and leave with a clearer judgement about what should happen next.

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Build the capability

Training & Programmes

Go deeper with teams who need to use The Story Lens themselves, developing the understanding and practice to apply the method to change repeatedly rather than once.

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Andrew Davis speaking on stage at Hilton about the power of storytelling
Portrait of Andrew Davis

Who created it?

I've spent 25 years watching the rules change.

I started my career producing radio at the BBC. Then, in 2006, I joined Myspace as a permanent member of the UK team, helping launch and grow one of the platforms that was changing how people connected, communicated and created online.

What fascinates me now is what happened next.

Myspace arrived as the new thing. Then, remarkably quickly, it became normal. And before long, the platform disrupting the old world was itself being disrupted.

I've seen versions of that pattern repeatedly since, through social media, digital marketing and now generative AI. The technology changes, but the difficult questions remain remarkably consistent: what has actually changed, which of the old rules still matter, and what should we do differently as a result?

The Story Lens is the method I've developed for people and organisations facing those questions now, and whatever change comes next.

Experience

I've worked with teams and audiences at organisations including FIFA, Sony PlayStation, O2, Hilton, Media Trust, IMG and NFTS.

Client names are included as Andrew Davis experience only, not as endorsement or use of The Story Lens.

The Story Lens

The response often comes before the understanding.

Read the method, or bring the lens into your organisation and place your own change on the pathway.